Warranty and Exclusive Remedies
Forgecraft products i.e., furnishings, (not glass, finish, mesh parts and accessories sold separate from) are warranted to retail purchaser-user to be free from defects on material and workmanship for as long as you own your home (where screen was originally installed). Glass carries a 90 day warranty. Finishes are not warranted, except as found faulty upon inspection prior to use.
Because of the nature of Forgecraft’s finishes, instances of damage due to excessive fires, neglect, misuse or abuse will be the sole discretion of Forgecraft’s judgment for remedy. Color finishes, especially custom ordered colors may vary slightly in shade, and are not guaranteed to perfectly match or coordinate. Customer accepts risk of any slight shade variations that may occur; however variations deemed significantly varied may be repainted at Forgecraft’s judgment and discretion. Customer is responsible for following recommended guidelines of care and maintenance of the product and proper operation of same (see Care and Maintenance Instructions).
All Fireplace products are warranted as expressed herein in their original installation only. Products installed improperly on in non-conformance with state and local building codes would nullify the warranties expressed and implied herein. Commercial applications are warranted for 90 days on material and workmanship from date of purchase. Transit damage and results from alteration are not covered by this warranty.
This limited warranty is specifically offered to the original retail purchaser-user. The distributor or dealer is authorized to pass that warranty on to the retail purchaser. However, no other authority is given to make warranties or representations on our behalf, and unauthorized extensions of warranties by our customers shall remain the customer’s sole responsibility.
Customer is responsible for determining the suitability of our products for customer’s use or resale, or for incorporating them in to objects or for application which customer designs, assembles, constructs or manufactures. A picture of final installation sent to us for our records validates the warranty. If the need arises to use this warranty, furnish proof and a detailed report to your dealer, or directly to Forgecraft.
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