Limited Manufacturer Warranty
This model is manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at time of delivery. The manufacturer warrants barbecue grills and associated hardware from deterioration, corrosion, and defects in material and workmanship for a period of one year from the original date of delivery, with the exception of plastic items and glass light covers, which are warranted for 90 days.
Extent of Warranty: This limited warranty is only valid on Cal Flame models delivered in the United States or Canada and extends through the selling dealer to the original purchaser at the original site of installation. This warranty becomes valid at time of delivery and ends either by specified time-frame listed above or upon owner transfer or relocation.
Warranty Performance: In the event of a malfunction or defect covered under the terms of this warranty, contact either the selling dealer or a local contractor or service technician. Depending on your needs, this may be a contractor qualified to repair stone and tile or a service agent licensed to repair gas or electrical appliances.
In the event the consumer is unable to obtain satisfactory customer service from the selling dealer or service agent, written notification must be given to the Customer Relations Department within 30 days of the reported failure.
There will be no charge for parts on a covered item. Cost of labor is the responsibility of the owner. Shipping and handling charges will apply to all warranted replacement parts. The service agent may assess a reasonable travel or mileage charge per service call. If the manufacturer determines that repair of a covered item is not feasible, the manufactuer reserves the right to replace the defective merchandise with merchandise equal in value to the original purchase price. Warranty repair and / or replacement are the sole discretion of the manufacturer and this warranty does not cover costs therein, including but not limited to: freight, removal, re-installation, etc. This warrant is non-transferable and may not be extended beyond the above mentioned time frames under any circumstances, by any of the manufacturer’s representatives.
Warranty Limitations: The stainless steel grill hood, stainless steel grill racks, and the optional fabric grill cover are not covered by this warranty. This warranty is void if the barbecue grill has been subject to negligence, alteration, misuse, repairs, dings, dents, scratches, or incorrect and / or prohibited applications, as specified in the owner’s manual. Gas lines must be installed by a licensed plumber only or local gas company agent. Incorrect electrical installation by unlicensed electricians, service by non-manufacturer authorized representatives, acts of God and other cases beyond the control of the manufacturer are not covered by this warranty.
Please refer to the owner’s manual for examples of exclusions and common acts invalidating this warranty. This limited warranty applies only to barbecue grills and associated hardware used for personal, family, and outdoor household purposes. This warranty does not apply to labor charges on grills, replacement parts and hardware. This limitation is retroactive and applies to all grills and hardware manufactured from 2000 and hereafter. Examples of common acts invalidating this warranty include but are not limited to:
- Scratches caused by normal use
- Damage caused by extreme weather conditions (hot, cold, etc.)
- Damage caused by salty and humid conditions (especially in beach or seaside communities)
- Damage caused by dirt, sand, and/or water damage
- Damage caused by continued operation of the barbecue with either known or unknown problems
- Damage caused by direct sunlight
- Damage caused as a result of failure to follow the operating instructions as defined in this owner’s manual
This limited warranty applies only to barbecues normally used for personal, family, or household purposes and specifically excludes rental or commercial applications. The manufacturer shall not be liable for loss of use of the barbecue grills, related hardware or other incidental or consequential costs, expense or damages, which may include, but are not limited to, removal of permanent deck or other custom fixtures or the necessity for crane removal. Any implied warranty shall have duration equal of the applicable warranty stated above.
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state.