The manufacturer warrants their logs for as long as you own them (lifetime). Please keep a compy of your sales slip for proof of purchase.
This warranty applies to the original purchaser and to single family residential use only. In commences from date of purchase, and is valid only with proof of purchase
This warranty does not cover parts becoming defective through misuse, accidental damage, electrival damage, improper handling, storage, and/or installation. Product must be installed (and gas must be connected) as specified in the instructions or operator's manual, by a qualified professional installer. Accessoires, parts, valves, remotes, etc., when used my be the same manufacturer's product.
This warranty does not apply to rust, corrosion, oxidation, or discoloration, unless the affected component becomes inoperable. It does not cover labor or labor-related charges.
This warranty specifically excludes liability for indirect, incidental, or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights that may vary from state to state.
For additional information regarding this warranty, or to place a warranty claim, contact the manufacturer.
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Christmas Shipping Deadlines
LAST DAY TO ORDER (3PM EST)
Although it is our goal to get your products to you by Christmas, delivery dates are estimates, not guarantees. Please allow ample time to receive your order. If it is urgent that you get your order by a specific day, please call and speak with a sales representative at 800-919-1904 to ensure the quickest service possible.
To be considered a business day, orders must be placed by 3:00PM EST. Monday - Friday. Backordered or Out of Stock items may not arrive by Christmas. Please allow additional time for shipments to Alaska, Hawaii, Canada or International Shipments. For items that ship freight, an appointment is necessary for delivery which may alter the delivery date.
If you have any further questions, please call one of our Customer Service Representatives at (800) 919-1904.
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