Shipping Policy

All orders over $99.00 ship free with Standard Ground Service to the 48 contiguous States. Shipping charges for orders under $99.00 will be charged a flat $9.99 shipping fee. Orders that contain individual items that are less than $99.00 will ship free Standard Ground Service provided the entire order totals more than $99.00.  Orders that have multiple items shipped to the same address, will not incur any additional shipping charges. Because our items are frequently shipped from multiple warehouses, we are unable to use any other private or commercial shipping account that is not our own.  We apologize for any inconvenience. 

Expedited delivery options are available at checkout for an additional cost. Shipments to Alaska, Hawaii, and Puerto Rico require shipment by air and are not eligible for free shipping. Shipping will be calculated using real time rates and will be charged to you upon checkout. 

International Shipping
Many of the products that we carry are available for international shipping but they are not eligible for free shipping. With the exception of Canadian shipments which are calculated at checkout, all international shipping costs have to be calculated manually. Please call us at 800-919-1904 for details and shipping costs. Due to the daily fluctuation in exchange rates, all price quotes will be given in U.S. dollars only.  Unless your order is eligible and you have elected Canadian EASY SHIP as your method of shipment, shipping costs do not include tax, duty, or brokerage fees which are billed separately and are due on delivery.

Ships Within (Processing) Time
"Ships WIthin Time " is the time needed to receive, process and ship your order. Please add shipping time to the "Ships Within Time" time to estimate the arrival of your package. Please note that because some of our items are made to order the processing time may also include the manufacturing time. As a general rule, Standard Ground shipping takes between 5-7 business days to arrive after the order is placed, processed, and payment information is secured.
Please Note: Items will not be delivered on Holidays. Expedited shipping is available and can be estimated during the checkout process before you enter your credit card information and give final order approval. If you have any questions concerning expedited shipping, please contact us at 1-800-919-1904.

Sales Tax

Items sold and shipped to destinations in the state of Michigan are subject to sales tax. Laws require that we charge sales tax on the full amount of the order.

Cancel or Change an Order
We rely on a heavily automated process to provide you with the fastest service possible.  For this reason, an order can only be cancelled if it is Pending Approval.  Orders that are Pending Fulfillment, Partially Fulfilled, or Billed cannot be canceled.  The primary reason for this is that many of the products we carry are shipped directly from the manufacturer. To ensure prompt delivery the order is transmitted to them as soon as possible, making it very difficult to stop the shipment after they have received the order.  We apologize for any inconvenience this may cause.