This item ships free via tractor trailer in the US (lower 48). Our free freight option is limited to curbside delivery. The driver and truck must have reasonable access to the end of your driveway.
If free lift gate is noted on your order, the driver will take your delivery off the truck for you, but you will be responsible for bringing it where it needs to be put on your property. For products that exceed lift gate requirements, you will need to make arrangements for the item(s) to be lifted off the truck. These specialty items will not be noted as free lift gate on your order.
The shipping company will contact you ahead of time to schedule delivery. An adult must be home at time of delivery. Please provide a convenient phone number at the time of check out in order to ensure prompt delivery of your order. Missing your designated appointment could result in a re-delivery fee.
Once your order is off the truck, the driver will give you time to inspect your package. You are responsible to check the exterior packaging. If there is visible damage to the outside crate, box, or product you will need to note the damage on the Proof of Delivery (POD) that the driver will give to you to sign. If you sign for the delivery without noting visible damage, the shipping company is released from any responsibility for damage.Please Remember:
If you have any questions, please call our offices at 1-800-919-1904.