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CA
$59.40
35130351
Option
$59.40
Empire Ember Kit
Item#: 35130351
Overview
 
Specs
 
Warranty
 
Q&A
 
Reviews

  • Give your fires a classic look
  • Designed to look like realistic embers
  • Not to be used a top your burner

 

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    Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. Empire will not warranty any Boulevard fireplace that is not installed by the selling dealer or that dealer’s direct contract agents. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

    Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger
    • If the combustion chamber or heat exchanger (see parts list) fails because of defective workmanship or material, Empire will repair or replace at Empire’s option.
    • Within five years from the date of purchase, Empire will pay reasonable labor to have the defective part repaired or replaced at Empire’s option.

    Limited Five-Year Parts & Labor Warranty – All Other Components (Except Remote Controls, Thermostats, Lights, Accessories and Replacement Parts)
    • Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will repair or replace at Empire’s option.
    • Within five years from the date of purchase, Empire will pay reasonable labor to have that defect repaired at Empire’s option.

    Limited One-Year Parts Warranty – Remote Controls, Thermostats, Lights, Accessories, and Replacement Parts
    • Should any remote control, thermostat, lighting system component, replacement part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.

    Duties Of The Owner
    • The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance.
    • A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
    • Ready access to the appliance for service.

    What Is Not Covered
    • Damages that might result from the use, misuse, or improper installation of this appliance. Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
    • Claims that do not involve defective workmanship or materials.
    • Unauthorized service or parts replacements.
    • Removal and reinstallation cost.
    • Inoperable due to improper or lack of maintenance.
    How To Get Service

    • To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping expenses are not covered.
    • If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [email protected] with Consumer Relations in the subject line.

    Your Rights Under State Law
    • This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

    Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. Empire will not warranty any Boulevard fireplace that is not installed by the selling dealer or that dealer’s direct contract agents. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

    Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger
    • If the combustion chamber or heat exchanger (see parts list) fails because of defective workmanship or material, Empire will repair or replace at Empire’s option.
    • Within five years from the date of purchase, Empire will pay reasonable labor to have the defective part repaired or replaced at Empire’s option.

    Limited Five-Year Parts & Labor Warranty – All Other Components (Except Remote Controls, Thermostats, Lights, Accessories and Replacement Parts)
    • Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will repair or replace at Empire’s option.
    • Within five years from the date of purchase, Empire will pay reasonable labor to have that defect repaired at Empire’s option.

    Limited One-Year Parts Warranty – Remote Controls, Thermostats, Lights, Accessories, and Replacement Parts
    • Should any remote control, thermostat, lighting system component, replacement part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.

    Duties Of The Owner
    • The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance.
    • A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
    • Ready access to the appliance for service.

    What Is Not Covered
    • Damages that might result from the use, misuse, or improper installation of this appliance. Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
    • Claims that do not involve defective workmanship or materials.
    • Unauthorized service or parts replacements.
    • Removal and reinstallation cost.
    • Inoperable due to improper or lack of maintenance.
    How To Get Service

    • To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping expenses are not covered.
    • If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [email protected] with Consumer Relations in the subject line.

    Your Rights Under State Law
    • This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

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    Product Rating:  5 out of 5
    Number of Reviews: 8

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    $59.40

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    Although it is our goal to get your products to you by Christmas, delivery dates are estimates, not guarantees. Please allow ample time to receive your order. If it is urgent that you get your order by a specific day, please call and speak with a sales representative at 800-919-1904 to ensure the quickest service possible.

    To be considered a business day, orders must be placed by 3:00PM EST. Monday - Friday. Backordered or Out of Stock items may not arrive by Christmas. Please allow additional time for shipments to Alaska, Hawaii, Canada or International Shipments. For items that ship freight, an appointment is necessary for delivery which may alter the delivery date.

    If you have any further questions, please call one of our Customer Service Representatives at (800) 919-1904.

     
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