WoodlandDirect prides itself in exceeding our customers' expectations. Our Fireplace Doors and Fireplace Screen Doors have received rave reviews from our customers. Many of our fireplace doors can be customized to fit into any decor and our customers have shown unlimited creativity adapting our products. Read the statements below to see how well we are living up to our goals.
Working with Woodland Direct was a pleasure. The agent was friendly and very helpful in getting the correct size door. Shipping was timely. The product fit was perfect and easy to install!
This one is a winner!! Very solid construction. Strong materials I was able to use this model as an inside mount with minor mounting changes The Shaker design is very sleek and in fact I used it in a contemporary setting. Thanks to the staff for supplying me with all the specs!!
We purchased this product for ourselves a couple of months ago. We are very happy with it, and purchased another as a Christmas gift for my brother. Thanks!
I was impressed with the quality of the fireplace doors-they fit perfectly. The installation was simple and the instructions were straight-forward. The only issue I had was meeting the promised delivery date but after discussions with the sales rep (Paul), this was corrected to my satisfaction. I would recommend your company and product.
Well made, nice looking and perfect for this installation. I'm very pleased with the product, although the cost was more than I was looking to spend.
Easy to install and light weight. Look beautiful. Fit perfectly. Salesman was very helpful in helping me make the right measurement and giving me good ideas on the product. Thank You very much Woodland Direct. I have recommended the website and product to many friends already.
The glass doors fit perfectly no hassle...very nice
Excellent, tight vertical fit on left side, but it's ok.
Great product! Good quality and easy to install.
these doors were easy to install with several installation options. they are everything they were advertised to be and then some with a lifetime warranty on the glass. woodland was very easy to deal with helpful with any post sale questions. I would recommend them to anyone looking for fireplace doors .
Outstanding and it fit perfectly into the fireplace existing framework and all worked out well. Thank you very much. Bob
Both products are more than satisfactory. They are being used is a four season room that has no heat source other than a small wood burning stove. They not only circulate the air in the room and keep the temperature uniform, but also are moving some of the heat into our living room and keeping our heat costs down as the furnace doesn't run as often. They'll pay for themselves in the first year and are so small and quiet, you hardly know they're there.
The doors look terrific, went in easily and fit perfectly. Enjoyed planning process and decision making with service advisor along the way - all good things to say. Thanks! Ray
Easy to install...comes with everything necessary...well made.
Initially I was concerned that the doors may arrive and not be the right fit. Upon arrival however my concerns were put to rest. The doors were a perfect fit and following a few small adjustments operate smoothly. The mounting screws were too short to reach the mounting brackets so I simply switched them out for a slightly longer screw and the fit was perfect. Thank You WD for a quality product and excellent customer service before and following the purchase.
We got two of these for a two sided fireplace. The manufacturing quality of the doors is excellent, and the dimensions were very precise which was important because I wanted a good fit. They look great in place. My only criticism would be that I would have liked it if they went into more detail for installation. I'm sure that no two fireplaces are going to be the same so a little discussion of alternate methods would have been good. They talked of sealing with high temp silicone caulk which is good stuff but I couldn't use in on all sides. I had to search the web to discover that you can get fiberglass rope and fiberglass stuff-able insulation to seal areas that are too wide for a caulk bead. Bottom line. Beautiful doors of excellent quality. We are very happy with them.
Arrived without breakage, clear instructions, easily installed, works perfectly and looks good in the living room.
The entire experience was good. Christian was very helpful in making sure the order was correct. The doors showed up in great shape and were relatively easy to install. KT
The only suggestion I would make is for the installation manual. Our fireplace had screws all the way around the inside space where the door was to inserted. It took me a while to realize that I could remove most of them to make the door fit and the screws holding the door in place would perform the same function as the original screws. A comment in the manual about that situation would have helped. Once I figured that out, it was easy to install and looks great.
We find the product to be very attractive and it works like a charm so far!
product arrived in great shape and exactly what I ordered....great job!
The fit was perfect and the doors were easy to install and just as we ordered. We love them!
Wife have it installed by herself, drilled a few holes on each side and surprisingly she had it done in a couple of hours she said. Being it her first handyman job. Now she giggled she is now a DIYer, certified by me of course. Would most likely to be recommended this type of glass insert, absolutely. Thanks though for the timely shipping. Free as that. And friendly customer service.
The doors are wonderful. We were just commenting on them the other night. They look really good and blend into the living room very well. They were also easy to install and were the perfect size thanks to the useful conversation with the ordering personnel.
This fireplace door is perfect--made of sturdy metal with a beautiful antique brass finish. It was delivered in a very solid carton in excellent condition. I was concerned that it might not fit my fireplace opening, but with a few taps of a rubber mallet, it fits perfectly. I used a couple of concrete screws (completely out of view) to secure it to the fireplace. I couldn't be happier and would recommend this product. Woodland Direct is a first rate company.
Great Product, Reasonable Cost and Easy to Install.
I have ordered 4 fireplace screens from Woodland Direct over a period of two years and have found all of the products to be high quality, easy to install.
The staff at Woodland Direct were great in both helping us pick the right product for our fireplace and helping us with styles and colors. The product arrived in perfect shape and fit absolutely perfectly. The installation was quite simple and the doors fit very solidly and snug. The product is very solid - you can tell the quality is there. Thanks again!
Very Happy with the total operation , from the help of Paul , to the Product itself, and the easy of returning the Riser, which I didn't need. Thanks Ben.
I ordered a 5 ft by 4 ft glass door. Great price, Great product, Super customer service.
W. Mancuso Jr
I am satisfied with my purchase. It does everything I expected, and is well made.
Could not be happier! We needed a custom door for a firebox in moss rock wall. I called and spoke to a qualified sales guy who helped me determine the best door for us, helped me measure, let me email pics to make sure we had the right product for our needs. Once the door came, we had some installation challenges because of irregular rock in the wall...I called and got great support. Because of our challenges, we had it professionally installed by local mason and the door is GREAT! I'm sitting on the couch in front of our new fireplace (and door) and it is perfect! Completely satisfied with the product and the service during and after the sale. Keep up the great work!!!! I would recommend this door and this company to anyone. 4, no 5, 6, 7...10 stars to Woodland Direct and the Carolina Fireplace Door!
I wouldn't hesitate to buy this door from these people again, the price is comparable or better than anything I found elsewhere for better quality. The metal is a heavy gauge, not flimsy at all. I especially like the fire screen behind the glass which is also nice quality. The door was packaged very well in the box too.
Absolutely beautiful doors. Delivered fast & free shipping too. Who can ask for anything more. Thanks Again.
This product is exactly what we were looking for. It is beautiful and well made. The price was reasonable, the shipping fast and FREE! Installation simple. PERFECT! Thank you.
Excellent service. Excellent design. Assembled and installed without any problems. Shipped and delivered in a timely fashion. Good human support.
Purchased the Hamilton Fireplace Glass Door-Bronze. Love it. Woodland Direct was excellent in customer service and shipping. Highly recommend product and company. Installation was easy with just a few minor adjustments to the mounting.
I had never chosen, let alone measured for, a product like this and the agent I got on the phone was incredibly helpful and patient in discussing the merits of different products and walking me through the process. Our fireplace door arrived even before the date promised and looks incredible in our renovated family room. We really like the doors-inside-the-door design, it's been easy to use and feels durable enough that we expect to enjoy it for a long time. I will recommend your company at every opportunity!
Great Doors, Great Fit, Great Look & Great Price!!! My husband & I shopped our local brick & mortar fireplace shop, & we both were astounded at the cost for new fireplace doors. I came home, got online, found this site, and got the absolute BEST customer service, price, and doors. I received great help from Woodland on the measuring, fit, style, etc, plus ALL my questions & concerns were answered & addressed, so that I could order with confidence. Our contractor was really impressed & has asked for the site's name, so he can order from Woodland too. The doors are installed, they look great, really great, perfect fit, (you do need to measure accurately, checking with Woodland that you have measured the exact areas required by the order form) and we are more than happy. Great site, great people, great fireplace doors. I will recommend them over and over again, as well purchase from them again, if I have the need.
They were just what I ordered. Good price for a good value .
I am very pleased with my new fireplace door set. It came extremely well packaged with all necessary parts and easy to follow instructions. They look fabulous!
P. Van Lochem
Good telephone support; fast delivery, low cost, easy to install and had no problems with the installation
we have an older home with a fireplace that isn't standard. when we talked to woodland direct they knew exactly what we were talking about and what we needed. the fit is terrific, the customer service was excellent, delivery was prompt. would I recommend this company to friends and family.... you bet...!!!
I love it, fit beautifully and totally enhanced my fireplace. Love the color and it's made of nice, quality materials. My contractor had it installed in no time. I'm totally happy - WoodlandDirect. had a fair price and easy to use website and I received it right away. 100% well done!
After many frustrating attempts at other sites, Woodland Direct was a source of helpful hints, suggestions, options and wonderful assistance. The cabinet style fireplace doors are of quality workmanship and we couldn't be more pleased, especially with prompt delivery. Thank You.
This year I , changed my propane fire place to a wood burning. Woodland Direct sale man Eric made this job very easy for me to be able to understand using your product heat-o-lator and Bi-folding Doors. I have and will recommend other to go on line with Woodland Direct for their need of a fireplace. Thank You again. One happy Customer C. R. Hewlett
The fireplace doors are absolutely beautiful !!!! The quality is amazing and the pricing was great. Ben provide outstanding customer service and was extremely helpful and answered all my questions. The only suggestion I have is to make sure you know the type of fireplace you currently have and provide the correct model # when ordering. I had inadvertently ordered the wrong fireplace doors initially. Yvonne handled returns. She was not as customer friendly as I would have liked her to be. I would highly recommend Woodland Direct !!!
Score 5 is the Excellent rating I have given Woodland direct over the telephone order with measurement of my fireplace. It was like the salesman at Woodland direct was in my home taking measurements, because everything I purchased fit like a glove. I have; by word of mouth and Email to my friends and family if they need answers and product for the fireplace to call Woodland Direct. I have nothing, but praise for my telephone salesman and Woodland Direct. I will purchase from them again. Thank You.
C. R. Hewlett
What a beautiful piece. The customer service and delivery time was superb!! thank you.
I placed the order for my fire place screen and it was delivered a few day's early. I had the same service with my grating. The best part was the way the screen fit the inner opening of my fire place. I am truly satisfied with the service and the product.
I am so pleased with my new fireplace doors. Your website made it very easy for me to order. This was the first time that I have ever purchased anything online other than women's clothing. It was so easy. Also, someone from Woodland called me directly a couple days after I placed my order to make sure everything was correct. That was great customer service. Also, I received the doors earlier than I expected --that was a pleasant surprise. I don't know how to attach a photo of my new fireplace but it is just beautiful.
M. L. Platt
I couldn't be happier. The factory rep helped with my selection process and measurements. The product arrived in about two weeks and was perfect in every regard. The finish was gloss black, the glass gray tint and the handle was a waterfall. Fit and installation - perfect.
Representative made very helpful recommendations. Installation was a breeze, and completed installation is handsome and appropriate to the setting.
I found the Brookfield Masonry fireplace doors easy to install and materials and workmanship of doors to be of good quality. I would recommend these doors to anyone for ease of installation no matter what experience.
I thought the fan would be a little larger than it is. All and all it works fine.
It came well packed with no damage ( I was a bit concerned the blades might get damaged). It works and is a nice conversation piece.
Haven't installed yet, but the product looks great. The only negative comment I can make is the mounting system seem a bit light. There should have been more than 4 mounting brackets. Other than that, I like the look. It's just what I wanted.