At Woodland Direct, we house the largest NFI certified staff in the country, including several with the respected Master Hearth Professional designation. By investing time and resources into the education of our specialists, the level of assistance we can provide is second to none.

Why is NFI certification important for you?

The National Fireplace Institute (NFI) exists to provide standards and credentials to hearth industry professionals. This certification process involves an exam to test the practical knowledge these professionals need in order to fully comprehend hearth products and their venting systems. Some of this crucial knowledge includes combustion, fuel delivery, and draft and ventilation principles for your fireplace.

These certifications are based upon fuel type, which includes gas, wood-burning, and pellet fuels. Upon completing all three NFI certifications, the individual is given the title, Master Hearth Professional – the industry’s most prestigious certification.

Safety you can count on.

Your safety is our priority. Because of the credentials set by the NFI, our certified technicians have a keen understanding of public safety. We understand that many of the products we sell at Woodland Direct involve flame, heat, venting and combustion, and consequently, need the proper attention for their planning, purchase, and installation. Our NFI certified technicians have the comprehensive knowledge and industry experience that guarantees your safety is not only understood, but championed for!

We’ll walk with you through every step of the process.

When dealing with complex purchases like chimney systems or gas logs, you want to be assured that you can call and talk to product experts you can trust. Each of our NFI certified technicians are happy to advise, whether you’re just contemplating a purchase or have questions about your sale. At Woodland Direct, we also make sure that our certified technicians receive regular manufacturer trainings, so that you can be confident they’re current in both industry and product standards.