Our Master Hearth Professionals offer the highest level of expertise in the industry. They’re backed by the National Fireplace Institute, the organization that sets the standard when it comes to hearth knowledge and safety. The National Fireplace Institute (NFI) awards the title of Master Hearth Professional only to those who obtain certifications in Gas, Wood, and Pellet hearth appliances. So you’re calling the experts when you call our technical team. They'll walk you through your entire buying experience, helping you to choose the perfect product for your needs. And they’ll be there after your purchase to provide first-class support. Learn. Shop. Enjoy. That’s the Woodland Advantage.