Limited Warranty
Coyote Outdoor Living, Inc. Limited Warranty
General Terms
To the maximum extent permitted by law, this Limited Warranty and the remedies outlined herein
are exclusive and supersede all other warranties, whether oral or written, express or implied.
Coyote Outdoor Living, Inc. expressly disclaims any implied warranties, including but not limited to
warranties of merchantability and fitness for a particular purpose.
This warranty is provided to the original purchaser at the original delivery site with proof of
purchase and applies only to residential use. The warranty covers defects in workmanship and
materials under regular residential use for the specified periods outlined below. It is nontransferable and does not apply to any grill used in a commercial setting. Surface corrosion, scratches, discoloration, and other cosmetic issues arising from regular use are explicitly excluded.
Warranty Coverage Periods
Lifetime (no rust or burn-through)
- Cooking Grids
- Heat Control Grids
- Stainless Steel Frame/Housing
- Stainless Steel Burners
One Year
- Igniton Systems/Valves
- Electric/Plastic Components
Coyote's Obligations
Coyote Outdoor Living, Inc. will repair or replace defective components at its discretion during the
warranty period. Replacement or repair is the exclusive remedy under this warranty. Liability under
this warranty is limited to the cost of the replacement part or repair. Labor and labor-related
charges are not covered, and customers are responsible for shipping and handling fees for
replacement parts.
Exclusions
This Limited Warranty does not cover:
Normal wear and tear or damage caused by:
- Misuse, negligent use, or abuse of the product.
- Improper fuel/gas supply.
- Failure to follow operating instructions.
- Alterations by anyone other than a factory-authorized technician.
Cosmetic issues, including but not limited to:
- Scratches, dents, corrosion, or discoloration due to weather, heat, abrasive cleaners,
chemical exposure, or pool and spa chemicals.
- Paint loss, surface rust, or stainless-steel discoloration are considered normal wear
and tear.
- External factors include damage from accidents, vandalism, flashback or grease fires, and improper installation, maintenance, or service.
- Severe weather events (hail, hurricanes, tornadoes, earthquakes, etc.), terrorism, Acts
of God, or exposure to atmospheric chemicals.
- Inconveniences or damages: Personal injury, property damage, or any incidental or
consequential damage arising from improper use or product failure.
Warranty Claim Procedure
If you require service or replacement parts for your Coyote Grill, follow these steps:
- Contact the Warranty Service Center: Phone: 855-520-1559
- Email: support@coyoteoutdoor.com
- Website: www.coyoteoutdoor.com (Warranty claims can be submitted online.)
- Provided With Required Information:
- Model Number.
- Serial Number
- Proof of purchase
Coyote Outdoor may require defective parts to be returned for examination. Customers are
responsible for prepaying shipping charges. If the part is deemed defective, Coyote Outdoor will
approve the claim and issue replacement parts at no charge. Shipping and handling costs for
replacement parts remain the customer's responsibility.
Important Notes
- Exclusion of Extended Warranty: Warranty periods are not extended by any repair or
replacement
- Customer Responsibility: The customer is responsible for the proper maintenance and
operation of the grill, as outlined in the product manual.
- Non-Covered Issues: Damages from misuse, improper cleaning, and exposure to harsh
environmental conditions are not covered.
Limitation of Liability
To the maximum extent permitted by law, Coyote Outdoor Living, Inc. shall not be liable for:
- Incidental or consequential damages.
- Costs of inconvenience, personal injury, or property damage resulting from improper use or
product failure.
This Limited Warranty constitutes the sole and exclusive warranty provided by Coyote Outdoor
Living, Inc.; no other warranties, express or implied, will apply.