Limited Warranty

Coyote Outdoor Living, Inc. Limited Warranty

General Terms

To the maximum extent permitted by law, this Limited Warranty and the remedies outlined herein are exclusive and supersede all other warranties, whether oral or written, express or implied. Coyote Outdoor Living, Inc. expressly disclaims any implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.

This warranty is provided to the original purchaser at the original delivery site with proof of purchase and applies only to residential use. The warranty covers defects in workmanship and materials under regular residential use for the specified periods outlined below. It is non-transferable and does not apply to any charcoal grill used in a commercial setting. Surface corrosion, scratches, discoloration, and other cosmetic issues arising from regular use are explicitly excluded.

Warranty Coverage Periods

Lifetime (no rust or burn-through)

• Cooking Grids
• Heat Control Grids
• Stainless Steel Frame/Housing

One Year

• Ignition Systems/Valves
• Electric/Plastic Components

Coyote's Obligations

Coyote Outdoor Living, Inc. will repair or replace defective components at its discretion during the warranty period. Replacement or repair is the exclusive remedy under this warranty. Liability under this warranty is limited to the cost of the replacement part or repair. Labor and labor-related charges are not covered, and customers are responsible for shipping and handling fees for replacement parts.

Exclusions

This Limited Warranty does not cover:

Normal wear and tear or damage caused by:

• Misuse, negligent use, or abuse of the product.
• Improper fuel/gas supply.
• Failure to follow operating instructions
• Alterations by anyone other than a factory-authorized technician.

Cosmetic issues, including but not limited to:

• Scratches, dents, corrosion, or discoloration due to weather, heat, abrasive cleaners, chemical exposure, or pool and spa chemicals
• Paint loss, surface rust, or stainless-steel discoloration are considered normal wear and tear.
• External factors include damage from accidents, vandalism, flashback or grease fires, and improper installation, maintenance, or service.
• Severe weather events (hail, hurricanes, tornadoes, earthquakes, etc.), terrorism, Acts of God, or exposure to atmospheric chemicals.
• Inconveniences or damages: Personal injury, property damage, or any incidental or consequential damage arising from improper use or product failure.

Warranty Claim Procedure

If you require service or replacement parts for your Coyote Charcoal grill, follow these steps:

• Contact the Warranty Service Center: Phone: 855-520-1559
• Email: support@coyoteoutdoor.com
• Website: www.coyoteoutdoor.com (Warranty claims can be submitted online.)
• Provide Required Information:
• Model Number
• Serial Number
• Proof of purchase

Coyote Outdoor may require defective parts to be returned for examination. Customers are responsible for prepaying shipping charges. If the part is deemed defective, Coyote Outdoor will approve the claim and issue replacement parts at no charge. Shipping and handling costs for replacement parts remain the customer's responsibility.

Important Notes

• Exclusion of Extended Warranty: Warranty periods are not extended by any repair or replacement.
• Customer Responsibility: The customer is responsible for the proper maintenance and operation of the charcoal grill, as outlined in the product manual.
• Non-Covered Issues: Damages from misuse, improper cleaning, and exposure to harsh environmental conditions are not covered.

Limitation of Liability

To the maximum extent permitted by law, Coyote Outdoor Living, Inc. shall not be liable for:

• Incidental or consequential damages.
• Costs of inconvenience, personal injury, or property damage resulting from improper use or product failure.

This Limited Warranty constitutes the sole and exclusive warranty provided by Coyote Outdoor Living, Inc.; no other warranties, express or implied, will apply