Limited Warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH BELOW ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS, OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COYOTE OUTDOOR LIVING, INC. ALSO SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Coyote Outdoor Living, Inc. issues this limited warranty to the original purchaser at the original site of delivery with proof of purchase and specifically warrants that the Coyote Outdoor Living 30” Hybrid Multi-Fuel Outdoor Pizza Oven, when subject to normal residential use, will be free from defects in workmanship and materials for a period of TWO YEARS. This limited warranty is not transferable and specifically excludes any oven used in a commercial setting where anyone other than the original purchaser (homeowner) would be using and maintaining the oven. This limited warranty specifically excludes all issues that may arise from surface corrosion, scratches, and discoloration during regular use. This limited warranty does NOT COVER LABOR OR LABOR RELATED CHARGES, and there will be shipping and handling charges for the delivery of part(s).

This limited warranty does not cover any failures or operating difficulties due to accidents, abuse, misuse, alteration, misapplication, vandalism, improper installation, maintenance, or service, or damages caused by flashback fire or grease fire. This limited warranty does not cover scratches, dents, corrosion, or discoloration caused by weather, heat, abrasive and chemical cleaners, pool, or spa chemicals, and/or any tools used in the assembly or installation of this unit. This limited warranty does not cover paint loss, surface rust, corrosion, or stainless-steel discoloration, which is considered normal wear and tear. This limited warranty does not cover the cost of any inconvenience, personal injury, or property damage due to improper use or product failure. Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes, tsunamis, tornadoes, terrorism, discoloration due to exposure to chemicals either directly or in the atmosphere, Acts of God/forces of Nature are not covered by this limited warranty.

Coyote Outdoor Living, Inc.’s obligation under this limited warranty is limited solely to repair or replacement, at our option, of the pertinent component during the warranty period, and the extent of any liability of Coyote Outdoor Living, Inc. under this warranty is limited to repair or replacement. This limited warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use of an improper fuel supply, use contrary to operating instructions, or alteration by any person other than a factory service center. The above warranty periods are not extended by any repair or replacement.

Warranty Exceptions

Warranty on the Duomo Pizza Oven by Coyote is considered void in the following circumstances:

1. The oven was NOT installed properly or NOT used properly.

2. The oven was damaged or tampered with either voluntarily and/or involuntarily.

3. The oven, for whatever reasons, was physically altered and is no longer in the same condition it was in when it left the factory.

4. Combustible material other than wood or gas was used to light fires in the oven.

5. Damage to the oven from chemical products inside or outside of the oven.

6. If appropriate precautions have not been taken during fires.

7. The warranty, unless otherwise specified, refers only to household use.

8. The warranty does not cover normal wear and tear of the product.

9. The warranty does not cover micro veins, minor cracks or breaks on refractory bricks as these are the intrinsic characteristics of the refractory material itself.

WARRANTY CLAIM PROCEDURE: If you require service or parts for your Coyote Oven, please contact Coyote Outdoor Living Customer Support Team for direct factory assistance. Our hours of operation are 8 am to 4:30 pm CST. The phone number is 855-520-1559, and the email address is support@coyoteoutdoor.com. You may also fill out warranty claims online at www.coyoteoutdoor.com. Please have your model number, serial number, and proof of purchase available for any warranty claim.