your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
Empire Nexfire Linear Black Electric Fireplace - 34"
The Empire Nexfire Linear Electric Fireplace – 34” has a sleek, modern design with gorgeous realistic flames from the full spectrum RGB LED lighting feature. Make this fireplace unique with the many available media options like stunning fire glass or decorative rocks. Crushed bronze fire glass is included with your order regardless of the burning display selection. This fireplace be installed flushed into the wall for a clean look. It also can be hung on your wall and finished with a matching black surround.
This limited warranty applies to your newly
purchased Empire electric fireplace. This
limited warranty applies only to purchases
made in any of the 50 States of the USA
(and the District of Columbia) except for
Hawaii and Alaska. This limited warranty
applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited warranty
Products purchased in Hawaii or Alaska
are not covered by this limited warranty.
Products purchased in these States are
sold AS IS without warranty or condition
of any kind (including, without limitation,
any implied warranties or conditions of
merchantability or fitness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
Products, other than fireplace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment and, subject
to the provisions of this warranty, Empire
warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the first
purchase of such products.
Empire fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment and, subject to the provisions of this
warranty, Empire warrants such products
to be free from defects in material and
workmanship for a period of 1 year from
the date of first purchase of such products.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Empire or its authorized service representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under
this limited warranty
If you have a service or repair question,
please contact your dealer. Please have
proof of purchase, catalogue/model and
serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Empire will do in the event of a defect
In the event a product or part covered by
this limited warranty is proven to be defective in material or workmanship during (i)
the 2 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
Empire will in its sole discretion either
repair or replace such defective product
or part without charge. If Empire is unable to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Empire may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
Limited warranty service will be performed solely by dealers or service
agents of Empire authorized to provide limited warranty services.
For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to onsite or in-home warranty services. Accordingly, Empire will be responsible for
all labour and transportation associated
with repairing or replacing the product
or part except as follows: (i) charges
which may be levied for travel costs
incurred to travel to the purchaser’s
site where the product is located if the
purchaser’s site is beyond 30 miles (48
km) from the closest service depot of
Empire’s dealer or service agent; and
(ii) the purchaser is solely responsible
for providing clear access to all serviceable parts of the product.
For surrounds (mantels) and trims, this
1 year limited warranty does not entitle
the purchaser to on-site or in-house
warranty services. The purchaser is
responsible for removal and transportation of the surrounds (mantels) and
trims (and any repaired or replacement
product or part) to and from the authorized dealer’s or service agent’s place
of business. On-site or in-home services
for surrounds (mantels) and trims may
be performed at the purchaser’s specific request and expense at Empire’s
then current rates for such services.
Empire will not be responsible for, and
this limited warranty shall not include,
any expense incurred for installation
or removal of the surrounds (mantels)
or trims or any part thereof (or any replacement product or part) including,
without limitation, all shipping costs and
transportation costs to and from the
authorized dealer’s or service agent’s
place of business and all labour costs.
Such costs shall be the purchaser’s responsibility.
What Empire and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL EMPIRE, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF EMPIRE
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL EMPIRE, OR ITS OFFICERS, DIRECTORS,
OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES
THAT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
How State and Provincial law apply
This limited warranty gives you specific
legal rights, and you may also have other
rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.