your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
Direct Vent Fireplaces
Empire Rushmore Clean-Face DV Gas Fireplace Insert - 30"
If you're looking to enhance the ambiance of your indoor space with the warmth and coziness of a wood burning fireplace, but want to avoid a costly renovation, the Empire Rushmore Clean-Face Direct Vent Gas Insert - 30" is an excellent solution! Featuring the TruFlame system, this insert creates realistic flames and a glowing ember bed that mimics the natural beauty of a wood fire. Compatible with Natural Gas and Propane, the Rushmore provides up to 30,000 BTUs of heat, transforming your fireplace into an attractive and efficient focal point. Customize the Rushmore's design to match your space by choosing from multiple decorative fronts, finishes, logs, and firebox liners.
What really sets the Empire Rushmore Clean-Face Direct Vent Gas Insert - 30" apart from other gas fireplaces on the market is the integrated TruFlame Technology. Using a ceramic catalyst, the Rushmore minimizes emissions and maximizes heat efficiency, resulting in cozy, natural-looking flames that resemble a wood burning fire.
Enjoy quick and convenient control with the included multi-function remote, which allows you to operate the Rushmore as a conventional thermostat, a Smart Thermostat that modulates flame height as the room reaches the desired temperature, or as a manual unit. The remote also adjusts the included accent lighting and heat blower, so you can set and maintain your ideal ambiance for any occasion.
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.
Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed Glass
If the combustion chamber, heat exchanger (see parts list), or factory-installed glass fails because of defective workmanship or material, Empire will repair or replace at Empire’s option.
Limited Three-Year Parts Warranty – All Other Components (Except Remote Controls, Thermostats, Accessories, and Replacement Parts)
Should any part fail because of defective workmanship or material within three years from the date of purchase, Empire will repair or replace at Empire’s option..
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Lighting System, Accessories, and Parts
Should any remote control, thermostat, lighting system, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.
Duties of the Owner
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance. A bill of sale, canceled check, or payment record should be kept to verify purchase date and establish warranty period. Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance. Travel, diagnostic costs, and freight charges on warranted parts to and from the factory. Claims that do not involve defective workmanship or materials. Unauthorized service or parts replacements. Removal and reinstallation cost. Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping expenses are not covered. If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to email@example.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.