REFRACTORY LOGS: Grand Canyon Gas Logs, logs carry a lifetime warranty against any manufacture defects or breakage as long as the products are installed inside. In the event defect or breakage occurs a replacement will be available to pick-up from the dealer at which the log set was originally purchased. This warranty does not cover breakage caused by excessive handling once installed and fired. Logs installed outdoors carry a (1) year warranty. This warranty is limited to original purchaser only. BURNER: Grand Canyon Gas Logs outdoor stainless steel burners carry a life time warranty against manufacture defects or breakage as long as the appliance is installed by a professional installer. In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. ELECTRICAL AND VALVES: Grand Canyon Gas Logs valves, pilot assemblies and electrical components carry a (1) year warranty against breakage or defects from date of purchase, by original purchaser, and must be installed be a licensed professional installer. This warranty only covers use with Grand Canyon Gas Logs burners and logs In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. GFRC FIRE BOWLS: Grand Canyon Gas Logs GFRC Fire Bowls carry a (1) year warranty against manufacture defects. Grand Canyon Gas Logs will replace product which has proven to be defective in workmanship and material. ALL Fire Bowls MUST be covered when not in use to prevent efflorescence. Damage due to severe or catastrophic weather is not covered under this warranty. The warranty is limited to the original purchaser, and must be installed be a licensed professional installer. This warranty only covers use with Grand Canyon Gas Logs burners and logs In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. CARE & CLEANING OF THE PRODUCT: Standard Concrete and GFRC Products can be cleaned by simply wiping down the product using a solution of 1-part vinegar to 4-parts of water. If areas of excess dirt exist, use a soft bristled brush to gently scrub the surface then rinse with clean water. Cleaning and/or resealing of the product should follow the instructions of the sealer to be applied. For cold weather applications, it is always best that all products remain as dry as possible and all water is drained prior to freezing temperatures. The installer is responsible for the implementation and design of the need for cold weather care procedures. Covers can be utilized and area suggested cold weather application need but covers alone will typically not meet all requirements. Hard freeze of product may cause damage to the product. DFW COPING GLASS FIBER REINFORCED CONCRETE PRODUCTS (GFRC): GFRC products are made with, but not limited to Portland Cement, Glass Fibers, Silicon Aggregate and Water all of which are Non-Combustible and meets the requirements of ASTM E-136. In addition, test for non-combustibility, ignitability and fire propagation have been conducted in accordance with “Fire Test on Building Materials and Structures”. BS476, Part 4,5 and Section 6532. GFRC also meets the requirements of NFPA (National Fire Protection Agency) Class A and UBC Class 1 when tested in accordance to ASTM E84, resulting in a “O” Flame Spread Rating and less than a 5-smoke density. Additionally, the DFW GFRC products contain internal waterproofing materials to enhance the products to withstand water Coping and planter applications.