your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
The HPC Manual Spark Flame Sensing Flat Round Pan Insert - 30" is a beneficial and simple accessory to add to your backyard. This stainless-steel flat round fire pan insert is perfect for an enclosure that has no access to A/C power. The unit arrives as a complete drop-in kit, including a heavy-duty 30-inch stainless-steel burner ring to host the radiant 10-inch flames.
Not only is this insert simple to install, but in just 30 seconds, its black knob can be pressed for a fire that is ready to enjoy! This kit utilizes a standing pilot with a thermocouple to safely control gas flow in your backyard environment. Available in both Natural Gas and Liquid Propane, this unit will best match your home's needs!
The manufacturer warranties all valve kits and remote controls against manufacturing defects that prevents safe and correct function of the valve and/or remote control, for a period of 5 years from date of original customer purchase. Warranty coverage is limited to 1 year for defective AA, AAA, & D cell batteries. Cold rolled steel Manual Fire Pit Kits and Fire Rings are warranted for 1 year. Stainless Steel Fire Rings and Manual Fire Pits are warranted for 3 years. Complete Fire Pits are warranted for 3 years on parts and in-house (manufacturer) labor. This warranty will apply only to claims presented to us by our original customer. The defective product must be shipped back to the manufacturer with a Return Merchandise Authorization(RMA) issued by the manufacturer for that specific product and any additional information for the nature of the defect or warranty claim. If supporting documentation is needed to establish the purchaser or purchase date, a copy of the original purchase invoice may be requested by the manufacturer. RMAs are only valid for 30 days from the date of issue by the manufacturer.
The warranty does not cover items that have been damaged by overheating, modification, abuse or improper storage, installation or maintenance. The 3 year labor customer reimbursement warranty allowance (up to $25.00) is limited to the product warranty period. Warranty period commences from date of original sale/shipment from the Manufacturer. The warranty excludes claims for consequential, indirect-collateral expenses arising from product defects or warranty recovery.