The Outdoor GreatRoom CompanyTM extends the following warranty for Outdoor GreatRoom outdoor
products used in the United States of America or Canada. Dealers and employees of The Outdoor
GreatRoom CompanyTM have no authority to make any warranty or authorize any remedies in addition to
or inconsistent with the terms of this warranty. This warranty gives you specific legal rights. You may also
have other rights that vary from state to state.
The Outdoor GreatRoom CompanyTM warrants that this Outdoor GreatRoom Outdoor Product
(the “Product”) will be free from defects in material and workmanship for a period of one year from its
date of purchase. Stainless steel parts and assemblies installed in a residential setting carry a limited
lifetime warranty. Lifetime of the stainless parts and assemblies for residential use is defined as 10 years
from time of purchase. Stainless Steel parts and assemblies installed in commercial applications carry a 5
year warranty. This warranty is subject to the conditions, exclusions and limitations described below.
This warranty applies only to the original owner and original installation of the Product and is
non-transferable. The Outdoor GreatRoom CompanyTM obligation under this warranty does not extend to
damages resulting from (1) assembly, operation or maintenance of the Product not in accordance with
the Installation/Assembly Instructions, Operating Instructions and the Listing Agency Identification Label
furnished with the Product; (2) installation or use which does not comply with local building codes and
ordinances; (3) shipping, improper handling, improper operation, abuse, misuse, accident or
unworkmanlike repairs; (4) use of fuels other than those specified in the Operating Instructions; (5)
Installation or use of components not supplied with the Product or any other components not expressly
authorized and approved in writing by The Outdoor GreatRoom CompanyTM; and/or (6) modification of
the Product not expressly authorized and approved in writing by The Outdoor GreatRoom CompanyTM.
(7) Not following proper maintenance of the product. Any of the circumstances described in the previous
sentence voids this warranty. This warranty is void if the product or any component has been removed,
repaired, or replaced before The Outdoor GreatRoom CompanyTM has been afforded a reasonable
opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and The
Outdoor GreatRoom CompanyTM may fully discharge its obligations under this warranty by repairing or
replacing, at its discretion, the defective components. The Outdoor GreatRoom CompanyTM will provide
replacement parts at no charge and will pay reasonable and necessary labor costs related to replacing or
repairing defective components under this warranty. The maximum amount recoverable under this
warranty is limited to the purchase price of the Product and, if The Outdoor GreatRoom CompanyTM is
unable to provide replacement or repair in an expedient and cost-effective manner, The Outdoor
GreatRoom CompanyTM may discharge all obligations under this warranty by refunding the purchase
price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANYTM MAKES NO
EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY
IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO
EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT. Some states do not allow
imitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or
consequential damages, so these limitations may not apply to you.
To obtain service under this warranty, you must:
1.Contact your original selling dealer for warranty parts and service
2. Send written notice of the claimed condition to: The Outdoor GreatRoom CompanyTM, 14400 Southcross Dr. W,
Suite 100, Burnsville, MN 55306. Affirm that you are the original owner and have the original proof of purchase of
the Product. Provide The Outdoor GreatRoom CompanyTM reasonable opportunity to investigate the claim, including
reasonable opportunity to inspect the Product prior to any repair or replacement work and before the Product or any
component of the Product has been removed.