Non-Combustible Mantels Limited Warranty
Lexington Hearth Mantels warrants its non-combustible mantels against defects in materials and workmanship for one (1) year from the date of purchase. This warranty applies only to the original purchaser and is non-transferable. At our sole discretion, we will repair or replace any mantel determined to be defective. If an exact replacement is unavailable, a product of equal or greater value may be substituted.
Handcrafted Nature of Product
All mantels are individually cast and hand-finished. Variations in color, texture, finish, and appearance are inherent to the manufacturing process and are not considered defects.
Dimensional Variations & Measurement Standards
All published dimensions are nominal. Due to handcrafted production and measurement differences, actual dimensions may vary. Width, height, and depth may vary within standard tolerances. Overall length may vary by up to ±1 inch depending on measurement method and reference points. Purchasers, distributors, and installers are responsible for verifying all dimensions prior to installation.
What Is Not Considered a Defect
Natural variations in color, finish, or texture, minor cosmetic imperfections, and dimensional variations within stated tolerances are not defects and are not covered under this warranty.
Warranty Limitations
This warranty does not apply to misuse, neglect, improper installation, unauthorized repairs, environmental exposure, freight damage, or failure to follow instructions.
Exclusions
This warranty does not cover labor, installation, third-party costs, or incidental or consequential damages.
Disclaimer
No other warranties, express or implied, apply, including merchantability or fitness for a particular purpose.
Making a Claim
Provide proof of purchase, a description of the issue, and photographs when submitting a claim. All shipping damage must be noted on the shipper's receipt at the time of delivery.
