AMD DIRECT – GOLD STANDARD WARRANTY
Your investment in AMD Direct products is backed by the strongest warranty in the industry. In addition to precision engineering and outstanding performance, AMD Direct products include the GOLD STANDARD LIFETIME WARRANTY with all replacement parts 100% non-prorated. Effective with purchases as of 8/1/21.
AMD Direct Warranty is valid for original purchaser
at original site of delivery with proof of purchase
and photo documentation only. Registration form
must be submitted online within 30 days of the
purchase date to validate the warranty. Warranty is
void upon transfer of ownership. Warranty does not
apply to products installed in any commercial,
rental, or nonresidential application (exception of
the Resort Grill, Alturi, & TRL). Warranty covers
replacement parts only. Manufacturer is not
responsible for labor or labor-related costs.
Warranty does not cover discoloration, surface rust,
corrosion, or oxidation, which may occur due to
harsh environments, chemicals, or overheating.
Warranty will not apply for damage resulting from
improper installations, abuse, extreme
environments, grease fires, or misuse. Proof of
regular and proper maintenance is required.
Coastal, humid, and/or salt environments are
subject to manufacturer review. All out-of-box
claims must be made within 30 days of purchase
and must be made prior to installation. Any product
installed damaged will be considered damaged
during installation and not covered under warranty.
Warranty and registration forms are available at
www.amddirect.com/register. Please be advised -
all display models are sold “as is” and the warranty
covers the following items only: main burners (Gold
Standard Lifetime Warranty), grates (Gold Standard
Lifetime Warranty), burner covers (Gold Standard
Lifetime Warranty). All warranties are subject to the
review and approval of the manufacturer.
AMD Direct Gas Appliances
Grills, Side/Power Burners, Gas Griddle & Oven
- Gold Standard Lifetime Warranty on construction and manufacturer defects
- Gold Standard Lifetime Warranty on Stainless Steel Construction
- Gold Standard Lifetime Warranty on Cooking Grates, Burners, Burner Covers, Valves, Flame Tamers, and Heatzone Separators, Temperature Gauges, & Hood Springs
- Gold Standard lifetime warranty on briquette Systems
- 3 YEAR warranty on all other parts, components, & electrical, including: LED bulbs, wire harness, & switches; power source wire; transformer; interior halogen light wire & bulb
Vent Hoods, Refrigeration, Cold Storage & Sinks
Vent Hoods
- 5 Year Warranty on all Stainless Steel Construction
- 3 Year Warranty on Blowers, LED Lighting, Wiring Harness and Switches
15" & 24" Refrigeration Models
- 3 Year Warranty on all construction including Compressors
- 1 Year Warranty on Transformer, LED Bulbs, LED Harness, Power Source Wire, LED Switches, Interior Halogen Light Wire/Bulbs
21" Refrigeration Models
- 1 Year Warranty on all Construction & Electrical components including Compressor, Transformer, LED Bulbs, LED Harness, Power Source Wire, LED Switches, Interior Halogen Light Wire/Bulbs
Cold Storage & Sinks
- Gold Standard Lifetime Warranty on Ice Chest
- Gold Standard Lifetime Warranty on Drains & Faucets
Drawers, Doors, Grill Liners & Carts
- Gold standard lifetime warranty on construction, workmanship and materials for all stainless steel parts, including doors, drawers, grill Liners, & carts
- 3 Year Warranty on Electrical (Warming Drawers)
Covers
- Gold Standard Lifetime Warranty on Covers, including Grills, Carts, Side/Power Burners, Gas Griddle & Oven
Commercial Applications
Gas Grills
- Gold Standard Lifetime Warranty on Workmanship, Construction, & manufacturer defects for all commercial and/or hospitality applications
- Warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft
- Warranty is valid only if regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory
VER 2.21.23
