your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
The Torpedo Electronic-Linear Trough Inserts - 36" is a linear rectangle pan, stainless steel firepit insert that is a great addition any outdoor fire pit. This is an electric ignition insert that has a heat output of 115,000 BTU.
The Torpedo Electronic-Linear Trough Inserts - 36" is available with Natural Gas or Propane and with either the 24 VAC or 120 VAC model. It comes fully assembled for easy set up so you’ll be able to use your new insert as soon as possible and has a lifetime warranty.
Hearth Products Controls Co. (HPC) warrants fire pits against manufacturing defects that prevent safe and correct
function as follows:
1) Stainless Steel Fire Pit and Outdoor Fireplace Burners -
2) Electronics, Gas Valve: Commercial-1 year; Residential-3 year.
3) Pilot Assembly: Commercial-1 year; Residential-2 year.
4) Stainless Steel Pan, Valve Box: Commercial-1 year; Residential-5 years
Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for
parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise
Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the
defect or warranty claim. The warranty does not cover items that have been damaged by overheating, modification,
abuse, or improper storage. Also any labor involving installation or maintenance with the unit is not covered. This
warranty excludes claims for consequential, indirect-collateral expenses arising from product defects or warranty