your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
The Torpedo Match Lit-Linear Trough Inserts - 36" has a flex 36” whistle free flex line to eliminate any kind of whistling sound effects for a more enjoyable use of this fire pit insert.
The Torpedo Match Lit-Linear Trough Inserts - 36" comes with a lifetime warranty and is stainless steel pan that comes fully assembled for easy installation. This burner fireplace insert is a fantastic addition to any outdoor fire pit without any electricity.
Hearth Products Controls Co. (HPC) warrants fire pits against manufacturing defects that prevent safe and correct
function as follows:
1) Stainless Steel Fire Pit and Outdoor Fireplace Burners -
2) Stainless Steel Pan: Commercial-1 year; Residential-5 years
Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for
parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise
Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the
defect or warranty claim. The warranty does not cover items that have been damaged by overheating, modification,
abuse, or improper storage. Also any labor involving installation or maintenance with the unit is not covered. This
warranty excludes claims for consequential, indirect-collateral expenses arising from product defects or warranty