your order will ship and should arrive within 5-7 business days,
depending on your location.
Your order comes with free lift gate service. The freight driver
will use a lift gate to unload the shipment and place it curbside at
your home. You’ll need to move the shipment from the curb to the end
location. Please make sure your street can accommodate a
INSPECT & SIGN
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD).
Before signing, inspect the shipment for visible damage. If damaged,
refuse the shipment and call us for a replacement. Damage to
products inside the shipment must be reported within 3 business days
The Valcourt Waterloo Arched Wood Fireplace is impressive in both size and efficiency. This high efficienct fireplace has a four foot combustion chamber and is capable of holding 60 pounds of firewood. It is capable of heating a large space for up too 10 hours.
The Waterloo can heat up to 2,800 sq. ft. and has a maximum heat output of 95,000 BTUs. More than just a large beast of a heater, the Valcourt Waterloo Wood Fireplace is also a beauty that draws attention with its elegant design. The ornamental facade on this fireplace will easily make it the focal point of any room.
Heating area of up to 2,800 sq. ft.
4 Arched Louver options available
Venting for these units require specific guidelines that must be met. Please consult one of our certified specialists to configure your venting options.
The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers
brand new products only, which have not been altered, modified nor repaired since shipment from factory. Products covered under
this warranty must have been manufactured after the revision date indicated below. Proof of purchase (dated bill of sale), model
name and serial number must be supplied when making any warranty claim to your VALCOURT dealer.
This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than
cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused
by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power
failures, downdrafts, or venting problems are not covered by this warranty.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of
unauthorized parts or others than original parts void this warranty. An authorized qualified technician must perform the installation
in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to
an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim.
Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the
manufacturer will repair or replace such defect. Transportation fees to ship the product back to the purchaser will be paid by the
manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician
requires the prior approval of the manufacturer. Labour cost and repair work to the account of the manufacturer are based on
predetermined rate schedule and must not exceed the wholesale price of the replacement part. All parts and labour costs covered
by this warranty are limited according to the table below.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect.
The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale
price of any warranted but defective parts. The manufacturer shall in no event be responsible for any special, indirect,
consequential damages of any nature, which are in excess of the original purchase price of the product. A one-time replacement
limit applies to all parts benefiting from a lifetime coverage. This warranty applies to products purchased after October 1st, 2011.