Limited Warranty
Coyote Outdoor Living, Inc. Limited Warranty
General Terms
To the maximum extent permitted by law, this Limited Warranty and the remedies outlined herein are
exclusive and supersede all other warranties, whether oral or written, express or implied. Coyote Outdoor
Living, Inc. expressly disclaims any implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose.
This warranty is provided to the original purchaser at the original delivery site with proof of purchase and
applies only to residential use. The warranty covers defects in workmanship and materials under regular
residential use for the specified periods outlined below. It is non-transferable and does not apply to any
grill used in a commercial setting. Surface corrosion, scratches, discoloration, and other cosmetic issues
arising from regular use are explicitly excluded.
Warranty Coverage Periods
Lifetime (no rust or burn-through)
- Cooking Grids
- Heat Control Grids
- Stainless Steel Frame/Housing
- Stainless Steel Burners
One Year
- Ignition Systems/Valves
- Electric/Plastic Components
Coyote's Obligations
Coyote Outdoor Living, Inc. will repair or replace defective components at its discretion during the
warranty period. Replacement or repair is the exclusive remedy under this warranty. Liability under this
warranty is limited to the cost of the replacement part or repair. Labor and labor-related charges are not
covered, and customers are responsible for shipping and handling fees for replacement parts.
Exclusions
This Limited Warranty does not cover:
Normal wear and tear or damage caused by:
- Misuse, negligent use, or abuse of the product.
- Improper fuel/gas supply.
- Failure to follow operating instructions.
- Alterations by anyone other than a factory-authorized technician.
Cosmetic issues, including but not limited to:
- Scratches, dents, corrosion, or discoloration due to weather, heat, abrasive cleaners,
chemical exposure, or pool and spa chemicals.
- Paint loss, surface rust, or stainless-steel discoloration are considered normal wear and tear.
- External factors include damage from accidents, vandalism, flashback or grease fires, and improper installation, maintenance, or service.
- Severe weather events (hail, hurricanes, tornadoes, earthquakes, etc.), terrorism, Acts of
God, or exposure to atmospheric chemicals.
- Inconveniences or damages: Personal injury, property damage, or any incidental or
consequential damage arising from improper use or product failure.
Warranty Claim Procedure
If you require service or replacement parts for your Coyote Grill, follow these steps:
- Contact the Warranty Service Center: Phone: 855-520-1559
- Email: support@coyoteoutdoor.com
- Website: www.coyoteoutdoor.com (Warranty claims can be submitted online.)
- Provide Required Information:
- Model number.
- Serial Number
- Proof of purchase
Coyote Outdoor may require defective parts to be returned for examination. Customers are responsible
for prepaying shipping charges. If the part is deemed defective, Coyote Outdoor will approve the claim
and issue replacement parts at no charge. Shipping and handling costs for replacement parts remain the
customer's responsibility.
Important Notes
- Exclusion of Extended Warranty: Warranty periods are not extended by any repair or
replacement.
- Customer Responsibility: The customer is responsible for the proper maintenance and operation
of the grill, as outlined in the product manual.
- Non-Covered Issues: Damages from misuse, improper cleaning, and exposure to harsh
environmental conditions are not covered.
Limitation of Liability
To the maximum extent permitted by law, Coyote Outdoor Living, Inc. shall not be liable for:
- Incidental or consequential damages.
- Costs of inconvenience, personal injury, or property damage resulting from improper use or
product failure.
This Limited Warranty constitutes the sole and exclusive warranty provided by Coyote Outdoor Living, Inc.;
no other warranties, express or implied, will apply.
Infinity Burner BTU Output
- Each Infinity Burner is designed to produce up to 20,000 BTUs of heat output.
- The grill is optimized for fuel efficiency and cooking performance so that the actual BTU output may vary based on operating conditions and settings.
If you have questions about BTU output or performance, please call Coyote Customer Support at 855-520-1559 for detailed information.
