Warranty

Peterson Fire Magic Grills and Accessories

Limited Warranty

R.H. Peterson Co. ("RHP") warrants your Fire Magic grill to be free from defects in material and workmanship.

• Lifetime Warranty: Cast stainless steel gas burners, Choice stainless steel U shaped burners, cooking grids, and barbecue and vent hood housings (for as long as the original purchaser owns them).
• 15 Years: Brass valves, manifold assemblies, inner liners, porcelain housings (including ovens and barbecue faces), and backburner assemblies (except ignition systems).
• 10 Years: Built-in pizza ovens and griddles (except ignition system and thermostat).
• 5 Years: Heating elements, infrared burners, flavor grids, and charcoal stainless steel grills.
• 1 Year: Charcoal pan, charcoal grid, analog thermometer, and ash catch tray.
• 3 Years: Side burners, induction cooktops, exterior glass Fiber Reinforced Concrete (GFRC) grill island systems, and other grill, vent hood, pizza oven, and griddle components (except ignition systems and electronic parts).
• 2 Years: Echelon gas grill, pizza oven, and EL500 electric grill touch screen electronic controls.
• 1 Year: Ignition systems (excluding batteries), electronic components including lights and digital thermometers, and accessories.

A copy of your sales slip for proof of purchase is required.

This warranty applies to the original purchaser for products installed in the United States or Canada and used for residential purposes. The warranty begins on the purchase date and follows the coverage periods listed above.

This warranty does not cover damage caused by misuse, negligence, improper installation, lack of routine maintenance, electrical damage, gas impurities, corrosion, or normal outdoor wear. Installation must be completed by a qualified professional according to the installation manual.

RHP may repair or replace defective items at its discretion. Labor costs are not covered unless specified in a separate written program from RHP.

This warranty excludes liability for indirect, incidental, or consequential damages. Some states and provinces do not allow these exclusions, so they may not apply to you.

To make a warranty claim, contact the dealer where the product was purchased.

When contacting the dealer or R.H. Peterson Co., please provide:

• Your name, address, phone number, and email
• Sales receipt showing purchase location and date
• Model number, serial number, and date code
• Relevant information such as installer, repairs, or when the issue was first noticed