FIREGEAR LIMITED WARRANTY - 2021
Firegear Outdoors hereby warrants to the end user that products will be free from material and workmanship
defects that prevent safe and correct operation of the product. The warranty commences from date of sale to
the end user for the following period:
CONSUMER RESIDENTIAL APPLICATIONS – MANUFACTURED AFTER 12/02/2019
BURNER SYSTEMS, BURNERS, COMPONENTS AND ACCESSORIES
• LIFETIME WARRANTY ON CONSTRUCTION AND MANUFACTURER DEFECTS
• LIFETIME WARRANTY - STAINLESS STEEL BURNERS AND PANS
• LIFETIME WARRANTY - BRASS BURNERS
• FIVE (5) YEAR WARRANTY - GAS VALVE, SPARK IGNITER, PILOT ASSEMBLIES
• FIVE (5) YEAR WARRANTY - AWS ELECONITC IGNITION SYSTEMS (24VAC, 30 VDC)
• FIVE (5) YEAR WARRANTY - TFS/TMSI ELECTRONIC COMPONENTS
• FIVE (5) YEAR WARRANTY – MT COMPONENTS (KEY VALVE)
• FIVE (5) YEAR WARRANTY - REFRACTORY GAS LOG SETS
• FIVE (5) YEAR WARRANTY - READY TO FINISH/ANF FIRE PIT ENCLOSURES
• FIVE (5) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS
OUTDOOR FIREPLACE – KALEA BAY
• LIFETIME WARRANTY - CONSTRUCTION AND MANUFACTURER DEFECTS
• LIFETIME WARRANTY - STAINLESS STEEL COMPONENTS
• FIVE (5) YEAR WARRANTY - GAS VALVE, PILOT ASSEMBLY, POWER SUPPLY, CONTROLS
• FIVE (5) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS
SANCTUARY SERIES – GFRC FIRE FEATURES
• THREE (3) YEAR WARRANTY - GFRC STRUCTURE
• REFER TO THE APPROPRIATE BURNER SYSTEM FOR WARRANTY
WARRANTY COVERS MANUFACTURING DEFECTS OR STRUCTURAL FAILURE. SMALL STRESS CRACKS AND SURFACE
CRAZING ARE A NATURAL OCCURRENCE IN GFRC PRODUCTS AND NOT COVERED BY WARRANTY.
READY TO FINISH/ANF ENCLOSURES
• FRAME – LIFETIME WARRANTY ON CONSTRUCTION AND MANUFACTURER DEFECTS
ACCESSORIES
• LIFETIME WARRANTY - CONSTRUCTION AND MANUFACTURER DEFECTS
• LIFETIME WARRANTY - STAINLESS STEEL COMPONENTS (LIDS, STAINLESS STEEL COVERS)
• ONE (1) YEAR WARRANTY – ESTOP1-OH, ESTOP2-5H WINDSHIELDS, HOSES AND REGULATORS
Pro Series LOF - Match Throw Fire Pits REV. A Page 14
COMMERCIAL APPLICATIONS – MANUFACTURED AFTER 12/02/2019
BURNER SYSTEMS, BURNERS, COMPONENTS AND ACCESSORIES
• TWO (2) YEAR WARRANTY ON CONSTRUCTION AND MANUFACTURER DEFECTS
• TWO (2) YEAR WARRANTY - STAINLESS STEEL BURNERS AND PANS
• TWO (2) YEAR WARRANTY - BRASS BURNERS
• TWO (2) YEAR WARRANTY - GAS VALVE, SPARK IGNITER, PILOT ASSEMBLIES
• TWO (2) YEAR WARRANTY - AWS ELECONITC IGNITION SYSTEMS (24VAC, 30 VDC)
• TWO (2) YEAR WARRANTY – MT COMPONENTS (KEY VALVE)
• TWO (2) YEAR WARRANTY - REFRACTORY GAS LOG SETS
• FIVE (5) YEAR WARRANTY - READY TO FINISH/ANF FIRE PIT ENCLOSURES
• TWO (2) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS
OUTDOOR FIREPLACE – KALEA BAY
• LIFETIME WARRANTY - CONSTRUCTION AND MANUFACTURER DEFECTS
• LIFETIME WARRANTY - STAINLESS STEEL COMPONENTS
• TWO (2) YEAR WARRANTY - GAS VALVE, PILOT ASSEMBLY, POWER SUPPLY, CONTROLS
• TWO (2) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS
SANCTUARY SERIES – GFRC FIRE FEATURES
• THREE (3) YEAR WARRANTY - GFRC STRUCTURE
• REFER TO THE APPROPRIATE BURNER SYSTEM FOR WARRANTY
WARRANTY COVERS MANUFACTURING DEFECTS OR STRUCTURAL FAILURE. SMALL STRESS CRACKS AND SURFACE
CRAZING ARE A NATURAL OCCURRENCE IN GFRC PRODUCTS AND NOT COVERED BY WARRANTY.
READY TO FINISH/ANF ENCLOSURES
• FRAME – LIFETIME WARRANTY ON CONSTRUCTION AND MANUFACTURER DEFECTS
ACCESSORIES
• LIFETIME WARRANTY - CONSTRUCTION AND MANUFACTURER DEFECTS
• LIFETIME WARRANTY - STAINLESS STEEL COMPONENTS (LIDS, STAINLESS STEEL COVERS)
• ONE (1) YEAR WARRANTY – ESTOP1-OH, ESTOP2-5H WINDSHIELDS, HOSES AND REGULATORS
Pro Series LOF - Match Throw Fire Pits REV. A Page 15
The end-user must provide a bill of sale, canceled check, or payment record to verify the purchase date and to
establish the warranty period. This Limited Warranty shall be valid and limited to the original purchaser only.
WARNING Any modification to the product will void the warranty.
This Limited Warranty shall be limited to the repair and/or replacement of parts that have been proven to be
defective under normal use and service. All warranty claims must be made by the OEM/Distributor/Dealer
account on behalf of the end-user. You may contact Technical Support at 800-966-8126.
Our Technical Service Department must confirm all approved defects. If a defect is confirmed and we approve
the claim, we will replace such parts without charge. This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
The manufacturer may request defective products returned with an RMA (Return Merchandise Authorization)
issued by Firegear Outdoors for specific products, which is considered to be the nature of the defect and or
warranty claim. Product to be returned should; be packed so as not to incur damages during transportation.
Firegear is not responsible for damages on returned items. RMA is valid for thirty (30) days from the date
issued. The RMA must be clearly marked on the outside of the package.
Please check with your local building code department or governing agency for proper approvals before
purchasing. Firegear Outdoors is not responsible for any violation of local codes.
Travel, diagnostic cost, service labor to repair the defect on warranty parts to and from the factory will be the
responsibility of the owner. We will not be responsible for labor charges and/or damage incurred in
installation, repair, and replacement. Firegear is not responsible for Issues related to gas or electrical
installation.
The Limited Warranty is voided if not assembled, installed, and operated as intended. This Limited Warranty
does not cover any defects due to accident, abuse, misuse, alteration, misapplication, vandalism, improper
installation or improper maintenance or service, removal from the original location, or re-installation into
another location, or failure to perform normal and routine maintenance.
Damage due to severe weather conditions such as hail, hurricanes, earthquakes, tornadoes, discoloration due
to overheating, exposure to chemicals (including chlorine and salt), either directly or in the atmosphere, or
very high humidity, is not covered by this Limited Warranty. Costal, humid and/or salt environments are
subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be
made prior to installation. Any product installed damaged will be considered damaged during installation and
not covered under warranty.
There are no other express warranties except as set forth herein. For consumer applications, any applicable
implied warranties of merchantability and fitness are limited induration to the period of coverage of this
Limited Warranty. Some states do not allow limitation on how long an implied warranty lasts, so this limitation
may not apply to you.
For Commercial Applications, the liability of Firegear Outdoors is limited to the express terms of this warranty.
We expressly disclaim any and all implied warranties, including any warranties of fitness for a particular
purpose or merchantability.
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We are not liable for any special, indirect or consequential damages. Our maximum liability is limited to the
purchase price of the purchased units. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this limitation or exclusion may not apply to you.
We do not authorize any person or company to assume for it any other obligation or liability in connection
with the sale, installation, use, removal, return, or replacement of its equipment, and or such representation
are binding.
Firegear Outdoors
17322 Gothard Street, Huntington Beach, CA 92647
www.firegearoutdoors.com
Phone: 800-966-8126
Email: order@firegearoutdoors.com