Complete your outdoor fire pit with the Firegear Spit Fire 18 Piece Refractory Outdoor Gas Logs Only which brings the bonfire days back to your outdoor area. Features: Compatible with fire pits larger than 19 inches Sits on top of fire pit burner pan...See All Product Details
Fire pit gas logs
Upon ordering the gas logs shipping information was noted as 3 to 5 days. After 2 weeks I called and was then notified the logs were on back order and would ship sometime around Dec. 5th. Although I was disappointed on the length of time it took to receive the product I must say when I called to find out what the delay was the customer service representative was very apologetic, explained that I should have been notified that the product was on back order and then took the time to research when the product was expected to ship. As stated above I was disappointed in length of time to deliver the gas logs but I was impressed with the customer service I received when inquiring about the order. I plan to order gas logs for my fire place and because of the way I was treated by your customer service department I will purchase from Woodland Direct in the future.