The HPC EI Series Round Penta Burner Flat Insert - 24" is the new and more reliable version of HPC's HWI (Hot Wire Ignition) fire pit inserts that you have come to know and love. By offering a convenient way to control your outdoor fire pit with a remote control, this electronic ignition insert is sure to impress. This specific model is round with a Penta Burner and will work great with either the lava rock or outdoor logs that you choose to complete your outdoor living space.
When purchasing the HPC EI Series Round Penta Burner Flat Insert - 24" you will have to choose between two different options that will decide how much control you will get with your EI System. The first option being the On/Off model is of no extra charge and allows for quick turn on and off of your insert. The second option is the Variable Flame model, this is offered at an upcharge and allows for flame control. The Variable Flame model has a 45% turn-down flame that gives you not only the option to control the height of your flame but will give you the option of more or less heat. Both make for a great choice as it just depends on the kind of control you would like to have.
Hearth Products Controls Company (HPC) warranties EI fire pits against manufacturing defects that prevent safe and correct function
Electronics, gas valve: Commercial-1yr; Residential- 3 yr.
Pilot assembly: Commercial-1 yr.; Residential-2 yr.
Stainless steel pan, fire ring and valve box: Commercial-1yr.; Residential 5yrs.
This commences from the date of original sale / shipment from HPC FOB Dayton, Ohio.
This warranty is for parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return
Merchandise Authorization (RMA) issued by HPC for that specific product and any other additional information for the
nature of the defect or warranty claim.
The warranty does not cover items that have been damaged by overheating, modification, abuse or improper storage. Also any labor involving installation or maintenance with the unit is not covered.
This warranty excludes claims for consequential, indirect - collateral expenses arising from product defects or