Warranty
Hearth Products Controls Co. (HPC) warrants Tiki against manufacturing defects that prevent safe and correct
function as follows:
Tiki SmartARC -
Lifetime Warranty
Limited Warranty:
1) Electronics, Gas Valve: Commercial-1 year; Residential-3 year.
2) SmartARC Igniter: Commercial-1 year; Residential-2 year.
3) Stainless Steel Components: Commercial-1 year; Residential-5 years
Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for
parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise
Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the
defect or warranty claim. The warranty does not cover items that have been damaged by overheating, modification,
abuse, or improper storage. Also, any labor involving installation or maintenance with the unit is not covered. This
warranty excludes claims for consequential, indirect-collateral expenses arising from product defects or warranty
recovery.
Rev.0 5/8/2019
