The Outdoor Plus Warranty
The manufacturer warrants fire pits against manufacturing defects that prevent safe and correct function as follows:
- Electronics, Gas Valve, & Pilot Assembly: Commercial-6mos; Residential- 1 yr.
- Stainless Steel Pan, Fire Ring, & Valve Box: Commercial-1yr.; Residential 3yrs.
This commences from the date of original sale / shipment from the manufacturer (TOP FOB Ontario CA).
This warranty is for parts and in-house (manufacturer) labor. The defective product must be sent back to the manufacturer with a Return Merchandise Authorization (RMA) issued by the manufacturer for that specific product and any other additional information for the nature of the defect or warranty claim.
The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage. Also any labor involving installation or maintenance with the unit is not covered.
This warranty excludes claims for consequential, indirect-collateral expenses arising from product defects or warranty recovery.
